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Sheraton Fallsview Hotel Niagara Falls, Niagara Falls

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From81US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

5875 Falls Avenue, Niagara Falls, Canada, L2G 3K7

Sheraton Fallsview Hotel is unique for its breathtaking views of the American and Canadian Horseshoe Falls. Located in Clifton Hill, this hotel is a significant attraction for travelers seeking adventure and relaxation in Niagara Falls. It recently underwent a $50 million renovation to enhance guest experiences. As the only spa in Canada with an Infinity Hydrotherapy Tub overlooking the Falls, it offers unparalleled tranquility.

Location

Situated in the tourist district of Niagara Falls, the hotel is steps away from popular attractions like Niagara's Iconic Boat Ride and Casino Niagara. An indoor walkway connects guests to major entertainment options. The WeGo transit system is conveniently accessible for exploring the area, and both Buffalo and Toronto airports are within reasonable driving distance.

Rooms

The Sheraton Fallsview Hotel features 669 accommodations categorized into seven types, with four offering stunning Falls views. Each room is equipped with Sheraton Signature Bedding, designed for optimal comfort and a restful night. Guests can choose from various layouts, including Bi-Level and Corner suites. Many rooms provide floor-to-ceiling windows and Juliette balconies for panoramic views of the Falls.

Eat & Drink

Dining at Sheraton Fallsview Hotel includes a variety of on-site restaurants, featuring options like Massimo's Italian Fallsview Restaurant, renowned for its local produce and wine selection. The Fallsview Grand Buffet serves a diverse array of dishes with inspiring views of Niagara Falls. Additionally, Sweet Jesus Ice Cream and Starbucks are conveniently located within the hotel for casual dining experiences.

Leisure & Business

The hotel's Christienne Fallsview Spa is rated the top spa in Ontario and includes a relaxation lounge with scenic views. It is also directly connected to the Fallsview Indoor Waterpark, the largest indoor waterpark in North America. For business travelers, the Sheraton Fallsview Hotel Conference Center offers 35,000 square feet of flexible meeting space, accommodating events ranging from small gatherings to large conferences.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Guest Room
Max:
2 persons
37 m² 
Bed options:
1 King Size Bed
Landscape view
Fireplace
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Corner Suite
Max:
2 persons
64 m² 
Bed options:
1 King Size Bed
Landscape view
Fireplace
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Guest Room
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
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Getting around

A list of all available modes of transport

City Center
Niagara Falls4000 ft
Airports
John C. Munro (YHM) 53.6 mi
Pearson (YYZ) 75.3 mi
Train
Niagara Falls Station (Ontario) 1.3 mi
Bus
Bus stop3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Water sports
  • Hiking
  • Cycling
  • Golf course

Services

  • Room service
  • Car rental
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's pool
  • Toys
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun loungers
  • Casino
  • Aqua park
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Media

  • AM/FM alarm clock
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Location

5875 Falls Avenue, Niagara Falls, Canada, L2G 3K7
Map view
street view
5875 Falls Avenue, Niagara Falls, Canada, L2G 3K7
Nearby
Bridges
Rainbow Bridge
1600 ft
Casinos
Casino Niagara
1100 ft
Zoo
Bird Kingdom
1800 ft
4960 Clifton Hill
Ripley's Believe It or Not
1200 ft
Niagara Falls
Movieland Wax Museum
800 ft
4943 Clifton Hill
Guinness World Records Museum
600 ft
4850 Clifton Hill
Great Canadian Midway
700 ft
5685 Falls Ave
Marvel Superhero Adventure City
200 ft
5751 Victoria Ave
Criminals Hall of Fame
1400 ft
5709 Victoria Ave
Louis Tussaud's Waxworks
1500 ft
5020 Centre St
Rock Legends Wax Museum
1300 ft
Clifton Hill
Brick City
1300 ft
Restaurants
Fallsview Buffet
300 ft
5875 Falls Ave Sheraton on the Falls Hotel
Freshii
200 ft
5875 Falls Ave Sheraton On The Falls Hotel
Secret Garden Restaurant
500 ft
5827 River Rd
Billy Bones BBQ
500 ft
4915B Clifton Hill
Market Buffet
1800 ft
5705 Falls Ave Casino Niagara
Yuk Yuk's Komedy Kabaret
1800 ft
5705 Falls Ave In Casino Niagara
Crowne Restaurant
2300 ft
5685 Falls Avenue

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Excellent dining variety
Staff attitude could be improved
Slightly dated rooms
7.2/10
Very good
Rooms
6.1
Location
8.3
Service
7.7
Dining
7.2
Guest reviews
7.2/10
based on 23 review
4/5 based on 9363 review
7.9
7.9/10based on 4495 review
#20 of 125 hotels in Niagara Falls based on Tripadvisor
Edgar
United Kingdom, May  2024
8.4/10

I had a wonderful stay at the hotel, with clean and comfortable rooms offering a beautiful view. The staff could improve their attitude, but the service was efficient overall. The location is unbeatable, right at the foot of Clifton Hill, making it easy to access all the sights and restaurants. The dining options were impressive, with a diverse selection of foods. Facilities were well-maintained, adding to the overall positive experience.

Rooms
8.0
The rooms were a little dated but clean, with a beautiful view.
Service
7.0
The staff seemed a bit off but were efficient, and the service overall was satisfactory.
Location
9.0
The location is hard to beat, right at the foot of Clifton Hill, making it convenient to access everything.
Dining
9.0
The dining experience was excellent, offering a massive variety of foods to suit all tastes.
Facilities
9.0
The facilities were well-maintained and added to the overall positive experience.
Great location
Staff attitude could be improved
Stephen
United Kingdom, May  2024
7.8/10

I had a mixed experience at the hotel. On the positive side, the room offered a direct view of the Falls and was a great spot to enjoy the evening light show and fireworks. However, the room was not soundproof and could get quite hot, which was a major downside for us.

Rooms
7.0
The room overlooking the Falls was stunning and perfect for enjoying the light show and fireworks, but it was not soundproof and became too hot at times.
Service
9.0
The staff at the hotel were extremely friendly and professional, making me feel genuinely special and welcome. Their service exceeded my expectations.
Location
8.0
The location was spot on, close to all attractions and within walking distance to key spots like the American side of the falls and Clifton Hill. However, it was slightly noisy due to the crowds.
Dining
7.0
The dining experience was overall good, with some great food and service, but the high prices didn't always match the food quality. The range of choices was decent but not exceptional.
Facilities
8.0
The hotel offered a variety of facilities and services, which was convenient.
Lisa
United Kingdom, April  2024
7.2/10

The hotel offers a mixed experience with comfortable rooms but some dining shortcomings. The staff is incredibly helpful and welcoming, making me feel truly valued. However, the location can be overwhelming due to high activity levels.

Rooms
7.0
I stayed on the 20th floor, and the room was relatively comfortable, though the bed was very soft. The Deluxe Room came with a window door that opened up to let in fresh air.
Service
9.0
The service truly made me feel special and loved. The staff, especially the conference team, were incredibly helpful. However, sometimes it was challenging to get ahold of them.
Location
6.0
The hotel's location offers a mixed experience. While it's close to the falls, making it easy to walk to everything, the busy surroundings could be overwhelming. In the past, this area was thriving, but now it's a bit too hectic, making me consider staying further away next time.
Dining
6.0
The dining experience had its ups and downs. While the tartines were delicious, the dinner was a bit disappointing. The in-room rate didn't feel very kid-friendly, and the choice was limited.
Facilities
8.0
The facilities are great and offer what you need. Despite some dining letdowns, overall, the stay was pleasant.
Bobby
United States of America, March  2024
7.8/10

I was truly happy with my choice of this hotel. The rooms are clean and comfy, offering much more than expected. However, there were spiders and insects crawling around, which was a downside for us.

Rooms
8.0
The rooms are clean and comfy, truly happy with my choice.
Service
8.0
The service was above-and-beyond. However, there was a mix-up with the parking, which did ruin the mood a bit.
Location
9.0
The location is excellent, just across the road from the falls and surrounded by many bars and restaurants. Truly exceptional!
Dining
7.0
The dining was good but could use some improvement. It's not outstanding for a 4-diamond restaurant. Also, the breakfast price seemed a bit high for the offerings.
Facilities
7.0
The hotel has some good facilities but could use some enhancements.
William
United Kingdom, December  2023
7.8/10

The hotel's location is amazing, within walking distance to the falls, Clifton Falls activities, and restaurants. The rooms, though somewhat outdated, were comfortable for our short stay. The service was friendly and accommodating, especially during breakfast. Dining was good but overpriced, with fantastic views available. The facilities were satisfactory, meeting basic needs for a short stay.

Rooms
7.0
The room, while showing signs of age and in need of refurbishment, was decent enough for our 2-night stay.
Service
8.0
Location
10.0
The hotel's location couldn't be better, right by Niagara Falls and Clifton Hill, offering easy access to various attractions and dining options.
Dining
7.0
The dining experience was good but comes at a high price, however, the stunning views from the restaurant make up for it.
Facilities
7.0
The facilities were adequate for our needs during our short stay.
Samuel
United States of America, December  2023
7.8/10

The hotel had comfy rooms and was quite nice, although it smelled really bad. I had to leave the balcony door open all night for some fresh air. Wouldn't recommend this hotel as it's pricey and had cobwebs and dead flies in the bathroom.

Rooms
5.0
The rooms were comfortable but had a bad smell, and there were cobwebs and dead flies in the bathroom. I had to keep the balcony door open for fresh air.
Service
9.0
The service was excellent and very accommodating. The staff were friendly and added to a lovely breakfast experience. They were really nice and made the stay enjoyable.
Location
10.0
The location was excellent, just across from the falls with a great view. Within walking distance to many bars and restaurants, making it very convenient.
Dining
8.0
The restaurant was always tasty, especially the omelettes. The staff were helpful and pleasant. However, it could use some more variety, such as non-pork breakfast options like turkey sausage and chicken bacon.
Facilities
7.0
The facilities were basic but satisfactory for a comfortable stay.
great location
smelly rooms
Tim
United Kingdom, November  2023
5.0/10

My stay at the hotel was a mixed experience. The location was fantastic for accessing Niagara Falls and its amenities, but the room was tiny, noisy, and outdated. The service was a hit or miss, with some staff being incredibly supportive while others seemed clueless. Despite the great location, there were unexpected charges like high parking fees. The dining options were not very kid-friendly, and the prices seemed overpriced for the offerings.

Rooms
5.0
My room was at the end of a hallway, next to a maintenance room, with no outside view. It was tiny and very noisy.
Service
5.0
The service varied, some staff were supportive, but others seemed less than useless.
Location
8.0
The location was ideal for visiting Niagara Falls, just a 2-minute walk away.
Dining
5.0
The dining options were limited and not very kid-friendly, with prices that felt overpriced.
Facilities
5.0
The facilities were lacking compared to the prices charged.
Tony
United States of America, November  2023
9.0/10

Staying at the hotel for our two-night, three-day trip was a great value, especially for a family of five like ours. The room we had was bigger than others we've stayed in by about 1 meter, perfect for our needs. We were impressed by the friendly service, although at times it felt like too much attention for small matters. The location was fantastic, close to Clifton Hills and the Falls, providing quick access to all attractions and restaurants. The dining experience, especially the per person buffet with made-to-order eggs, was excellent, enjoyed each morning.

Rooms
9.0
Our room was perfect for our family of five, spacious and great value.
Service
8.0
The staff were friendly, and we appreciated the convenient services offered.
Location
10.0
The location was great, close to Clifton hills, the Falls, and all attractions. Beautiful parks nearby provided a scenic backdrop.
Dining
9.0
The dining experience, especially the buffet with made-to-order eggs, was excellent each morning.
Facilities
9.0
The hotel facilities were top-notch and added to our overall positive experience.
Jon
United Kingdom, November  2023
5.0/10

I had very poor service and was provided with false information about the hotel's services and prices. The room I stayed in was dirty and had a bad smell, making my stay uncomfortable. The only positive was the early check-in that allowed my family and me to settle in for the day, especially with a toddler.

Rooms
5.0
The room I stayed in was dirty and had a bad smell.
Service
5.0
I received very poor service and false information about the hotel's services and prices.
Location
5.0
The location was convenient as it was close to the falls and Clifton Hill, but the hotel needs some improvement.
Dining
10.0
Facilities
5.0
The hotel was having some renovations and needs improvements.
Jim
United Kingdom, September  2023
8.8/10

I had a wonderful stay at the hotel. The rooms were spacious with a fantastic view, but our late check-in was a bit inconvenient. The service was impeccable from the front desk to the valets and cleaning staff. The location is central, near Clifton Hill, but the view of the American Falls was stunning. The dining, especially breakfast with spectacular views, was delicious. Overall, a great experience with minor drawbacks.

Rooms
8.0
Our room to Fallsview was also pretty spacious with 2 queen beds and a sofa bed, and the view was wonderful.
Service
9.0
The staff, to my thoughts, are very helpful and pleasant to deal with. The service was incredible from the front desk to the valets, including the cleaning staff.
Location
9.0
The location is happening, central, next to Clifton Hill, with a straight-on view of the American falls. Although it's in a touristy area, the hotel did their best to ensure quick check-in.
Dining
9.0
The breakfast was delicious with a gorgeous view and included in the room rate.
Facilities
9.0
The facilities were top-notch, with everything one might need for a comfortable stay.
Elliot
United Kingdom, August  2023
7.4/10

The hotel offers clean and comfy rooms with an old charm and a fantastic view of the falls. The stale smell due to periods of vacancy is a minor drawback. The service is very friendly and helpful, despite a minor incident of traffic direction upon arrival. The convenient location across from the falls and close to various amenities is a major highlight, but leaves room for improvement. The dining experience is decent but lacks variety in non-pork products. Overall, a pleasant stay with some minor areas for enhancement.

Rooms
7.0
The rooms are clean and comfy but could use updating. The shower lacked proper drainage, causing water to spread around the floor, but the view of the falls was fantastic.
Service
9.0
The staff was very helpful and kind, providing great assistance throughout the stay.
Location
8.0
The location is very good, being walking distance to most attractions and right across from the American Falls, but there are some aspects that leave room for improvement.
Dining
6.0
The dining was reasonable with a view of the falls, but could use more frequent window cleaning. Lack of non-pork breakfast options was noted.
Facilities
7.0
The hotel is part of the Niagara Falls Complex, offering various amenities like dining options, a waterpark, gym, and more. However, there are areas that could use improvement.
Jessie
United Kingdom, August  2023
8.8/10

The hotel offers a nice, spacious room with a great view of The Rainbow Room, although it can get a bit stuffy. The cleanliness and space were impressive. The staff provided a warm and welcoming service, going above and beyond by bringing a fan when needed. The location is perfect for exploring Niagara Falls on foot, with stunning views and easy access to the town center. The dining experience was pleasant, particularly with the delicious options offered. Overall, a great value for money stay with a few minor room issues.

Rooms
8.0
The room was very clean and spacious with a great view of The Rainbow Room.
Service
9.0
The staff was incredibly friendly and accommodating, making me feel special and appreciated. They even brought a fan to the room when the AC had issues.
Location
10.0
The best part of the hotel is its exceptional location near the Falls and the town center, offering magnificent views and easy access to attractions.
Dining
9.0
The dining experience was excellent with good food quality and a nice location overlooking the falls.
Facilities
8.0
The hotel had great facilities to enhance my stay.
Matt
United States of America, August  2023
6.6/10

The hotel had a mixed experience with some positives like friendly service and a convenient location, but also some negatives including worn-out rooms and overpriced amenities. The rooms had a stale odor, were tired and dingy, and lacked proper maintenance. On the bright side, the service was exceptional, especially from Manesh, Bogdan, and Mohammed. The location was wonderful despite being a bit overcrowded at times. Dining was enjoyable with delightful food but a bit pricey. Overall, there were ups and downs but still a decent stay.

Rooms
5.0
The rooms were disappointing, with a stale smell and poor maintenance.
Service
9.0
The staff, especially Manesh, Bogdan, and Mohammed, provided exceptional service.
Location
7.0
The location was convenient with easy access to everything you need, despite being a bit overcrowded at times.
Dining
7.0
The dining experience was enjoyable but a bit expensive.
Facilities
6.0
Facilities were okay but some amenities were overpriced.
Tom
United States of America, August  2023
5.6/10

Despite the extremely outdated rooms that need a complete overhaul for the high prices charged, my stay was pleasant overall. The service, while friendly and courteous, had some lapses in cleanliness and timeliness. The location was excellent, just across from the falls, but the facilities and dining options could use some improvements.

Rooms
5.0
The rooms felt like something from Bates Motel but were actually very nice.
Service
6.0
The service was a mix of friendliness and lapses in cleanliness and timing.
Location
8.0
The location was excellent, just across the road from the falls and close to bars and restaurants.
Dining
5.0
The dining options were limited and pricey, but the view was delightful.
Facilities
5.0
The facilities need updating and refreshing to meet expectations.
Thomas
United Kingdom, August  2023
6.6/10

The hotel has a great location with fun activities, clean surroundings, and convenient access to many attractions. However, the dining experience is overpriced and disappointing. The service is top-notch, offering helpful and friendly assistance. The rooms, unfortunately, lacked cleanliness and had views of service areas.

Rooms
5.0
Rooms were not clean, with pubic and long hair found in the bathroom and carpets. Views overlooked service corridors.
Service
9.0
Location
8.0
The location is amazing, offering a fantastic front view of the falls with plenty of activities nearby.
Dining
5.0
The dining options were disappointing and overpriced, with a hair found in the breakfast, reducing the overall experience.
Facilities
7.0
The hotel offers various facilities such as room service, car hire, and tour assistance.
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Rooms and Guests2 Guest, 1 Room